"assured hope" deserves 1 star for many reasons as a patient I'm constantly displaced in a stressful negative dilemma. My so called dr. Dr Jonathan Richards is unresponsive, unhelpful, and neglectful which is illegal. They all deserve in the end a grade of F I've grown to disapprove of this whole facility I hope someone who actually cares about mental health awareness inspects this practice, it's a shame. I hope people who try to sign up here read this review and go somewhere else that is more understanding that mental health care and the practice pertaining to treat patients with respect and knowledge and the capability to heal is a real medical field same as any other medical condition involving the human body. Save yourself a headache and don't come here. Continuously I have had to face problems and added stress on and off here. Call in for medication renewal every week because no one knows how to work properly here you basically have a relationship with the answering machine or neglectful office.
Recently at risk to get sick because they failed to renew my medications on time with due warning. Had to once again check myself and complain in an ER
Had to call out of work recently, risk my job and health because they are unprofessional and neglectful. They had the capability to refill my medications but failed once again after multiple attempts. Now I'm stuck wasting my time trying to find somewhere else within 48 hours to get the care I need and deserve that's covered within driving thru a 200 mile radius. Once again I'm shocked that these so called doctors and nurses could let such important criteria slide. And now I have to self-prescribe myself thru using online resources.
As a former patient seen by Dr .. Jonathan Richards for years and his list of incompetent fellow team members in this office I regard that he fails to definitely and successfully evaluate patients of their conditions and symptoms
Ignorant on medications
Neglectful-- fails to check in on active patients with concrete evidence of various situations supporting the neglect like not practicing safe procedures taking me off a med without leaning me off or evaluating me in person first so I have to learn how to deal with negative symptoms.
doesn't care - isn't trustworthy should lose his license to practice. Not a sales man . Waste of time.